WORKSHOPS, SEMINARS, COURSES ("educational services"): The price for workshops, seminars, other courses is stated on the web page and is valid as long as it is stated on the web interface. The cost of delivery or any other costs related to the delivery of these educational services are not included, so the price stated in the summary of the order is the final price.

For all products, professional and educational services:

1) If there is an obvious error in stating the price on the web interface (this mainly refers to typos, errors in entering the price), or a similar error in the Contract conclusion process, I am not obliged to deliver the service at such an obviously incorrect price, even if an automatic confirmation of the order has been issued. If you have already paid such an obviously incorrect price, I am entitled to withdraw from the Contract and refund the paid amount.

2) Unless explicitly agreed otherwise between us, I am obliged to deliver the product, the professional and educational only after the full payment of the agreed price.

PAYMENT METHOD

The agreed price can be paid by the following methods:

E-BOOKS AND ONLINE COURSES: By bank transfer to my bank account: Payment instructions will be sent to you in the order confirmation email.

WORKSHOPS, SEMINARS, COURSES: By bank transfer to my bank account: Payment instructions will be sent to you in the order confirmation email.

When making the payment, please remember to include the appropriate variable symbol so that the payment can be quickly matched and the product delivered as soon as possible.

3 SESSIONS OF THE CONTROL SYSTEM (THE PACKAGE):By bank transfer to my bank account: payment instructions, in the form of an invoice, will be sent to you in the order confirmation email.

ANY EXTRA SESSION OF THE CONTROL SYSTEM: By bank transfer to my bank account: payment instructions, in the form of an invoice, will be sent to you in the order confirmation email.

PRICE DUE DATE

E-BOOKS AND ONLINE COURSES: the full price must be paid in advance.

FOR PROFESSIONAL AND EDUCATIONAL SERVICES: the full price must be paid in advance, no later than 3 days before the provision of the service, unless expressly agreed otherwise between us. The due date is indicated on the invoice. The price is considered paid when the corresponding amount is credited to my bank account.

Products and services cannot be paid for in installments.

5. DELIVERY TERMS AND CANCELLATION

E-BOOKS AND ONLINE COURSES

When purchasing an e-book or an online course, the digital content in PDF format or equivalent will be delivered by email as an attachment to the email message or by sending a link where the content can be downloaded or opened after payment of the purchase price or will be available in the website with the buyer's unique access details (username and password).

In the case that the course is being opened for all registered users on the same day, the buyer will receive access details on a previously announced date after payment. After logging in using the access details, the digital content (online course) will be delivered by accessing the membership section. If it is efficient with respect to the content’s continuity, individual lessons will be made available progressively, according to the schedule listed on the „bulletin board“ of the online course membership section.

E-books and online courses will be delivered within 3 working days after payment is credited to my bank account.

For e-books and online courses, no shipping or delivery costs are incurred or charged.

WORKSHOPS, SEMINARS, COURSES

The educational service will be delivered according to the conditions listed in the event description on the web interface, or as agreed upon. The buyer has the right to attend the educational service subject to full payment of the entire price for the educational service. The seller is authorized to unilaterally change the conditions of the educational service, such as the person teaching the lecture, the time of individual lessons, and the place of the event within the same municipality/city, while being obliged to notify the buyer. This does not affect the obligations between the buyer and the seller. The seller is responsible for ensuring that the purpose of the course is not affected by the change of conditions. The educational service will only take place if the minimum number of interested parties set by the seller orders and pays for it. I reserve the right to cancel the educational service in case of fewer registrants or force majeure, and all registered participants will be informed in a timely manner.

THE CONSULTATION AND ALL HYPNOTHERAPY SESSIONS

The consultation and every hypnotherapy sessions will take place online at an agreed time on the ZOOM platform.

POSSIBILITY OF PARTICIPATION OF SUBSTITUTE:

It is possible to send a substitute in place of the buyer to the educational services in case of serious reasons preventing the buyer’s participation, only after prior agreement with me and if it is permissible and possible given the content of the educational event.

EDUCATIONAL MATERIALS AND INFORMATION

All information and any written documents, materials, scripts, audio recordings and media, recommendations, techniques, personal data, and other methods provided by the lecturer leading the event are intended solely for the purposes of the specific educational service and personal use by the buyer. Any other use, reproduction, or dissemination of these materials without my prior written consent is prohibited.

RESPONSIBILITY DURING THE EDUCATIONAL SERVICE

The Buyer is fully responsible for their own decisions and actions towards themselves and others during the entire duration of the educational service. Every participant, including the event leader, is responsible for any damages caused to themselves or other Buyers due to their careless or other behavior, as well as for any damage caused to the property and facilities used during the educational event.

POSSIBILITY TO EXCLUDE THE BUYER/CLIENT FROM PARTICIPATION

Buyers are required to not disrupt the course of the educational service. The Seller or the event leader has the right to exclude the Buyer from participation if they do not respect these terms and conditions, and as a result, damage the content of the educational service, other Buyers, or the event leader, or if they disturb the servicethrough inappropriate behavior (such as repeated interruptions, attending under the influence of alcohol or other substances, insulting the event leader or other participants). In the event of the Buyer’s exclusion from the educational event, the Buyer is not entitled to a refund of the already paid course fee, not even a partial refund.

Clients arriving at the hypnotherapy sessions intoxicated (under the influence of alcohol or other substances) will be turned away and charged the full session fee. The Client is not entitled to a refund of the already paid course fee, not even a partial refund. The same applies for an online session if the clients is under the influence of alcohol or other substances.

CANCELLATION POLICY

In the event that the educational or professional services are cancelled due to reasons on my side and you, as the Buyer, have already paid the fee, you will receive the full amount back within 14 days from the day when the decision to cancel the event is made, unless we explicitly agree to use the payment for an alternative services of your choice or another solution. If not agreed otherwise, the payment will be returned to you in the same way it was received.

Workshops, seminars, courses

As the Buyer, you have the right to cancel your participation in the educational service. If you cancel at least 48 hours before the service begins, you will receive a full refund. Cancellations made less than 24 hours before the start will not be refunded. To cancel, you must notify us via email. Cancellations made within 24 hours of the start, or those not made by email, are non-refundable.

Control hypnotherapy sessions (the package)

If you do not attend or cancel a session in the "Control package of hypnotherapy" with less than 48 hours' notice and without written notice by email, the missed session will be charged as an "extra session" at the current rate. This fee must be paid at least 3 days before the next scheduled session in your Control hypnotherapy package.

If you fail to pay the full price within 10 days after the due date, the Agreement is cancelled. If I received a partial payment of the purchase price from you before that, I will return it to you within a week of the Agreement’s cancellation, unless we expressly agree otherwise.

Any extra session of the Control system

In case you do not attend or cancel a session of hypnotherapy with less than 48 hours' notice and without written notice by e-mail, the session cancelled is non refundable.

E-books and online courses

Under Czech law, digital products such as e-books and online courses have different cancellation rules compared to physical goods and service. See Right of Withdrawal below in section 7.

6. USAGE RIGHTS AND RESTRICTIONS OF DIGITAL CONTENT

I will send the digital content (e-book, online course) only to you, as the buyer, to your email address or by providing access to a website/Facebook group where the content is located. The digital content requires functional hardware and software equipment to open and work with documents in PDF format. To download the product from the website, a functional internet connection is also required. I am not responsible for content unavailability due to the dysfunction or slow speed of your internet connection. It may happen that the content is temporarily unavailable due to data maintenance or server downtime.

The products are created using my knowledge, experience, and years of practice. They consist of instructions and recommendations, and it is up to you to decide how to use them in practice and how much care and effort you will devote to implementing this information. Therefore, I cannot be held responsible for the specific results you achieve based on the products. The products do not replace personal consultation. The digital content is protected by copyright and cannot be further distributed or used by others without my prior express written consent. Copyright infringement may not only result in civil liability but also in criminal charges.

USER ACCOUNT.

After purchasing the online course, you will receive access credentials to log into your user account upon payment of the price, as stated in the delivery terms (Art. 5. of GTC). You agree to maintain confidentiality about the access credentials and not to allow their use by third parties. As a buyer, you also agree to keep your user account information current and truthful. In case of a serious breach of your obligations arising from the Contract or these GTC, I am entitled to block or cancel your user account. Similarly, in the event of a breach of your obligations related to the protection of copyright.

7. WITHDRAWAL FROM THE CONTRACT

E-BOOKS AND ONLINE COURSES

Right of Withdrawal: Under Czech law, digital products such as e-books and online courses have different cancellation rules compared to physical goods and service. According to § 1829 paragraph 1 of the Civil Code, as a Consumer, you have the right to withdraw from a distance Contract (such as online purchases) without giving any reasons within 14 days from the date of conclusion of the Agreement. According to § 1837 letter l), this possibility can be excluded for e-books and online courses (digital content).

Exception for Digital Content: For digital content that is not supplied on a tangible medium (like e-books and online courses), the right of withdrawal is lost if the performance has begun with the consumer's prior express consent and acknowledgment that they thereby lose their right of withdrawal. This means that once you download the e-book or access the online course, you cannot cancel the purchase if you agreed to this condition before downloading.

Right of Withdrawal: By purchasing and downloading or accessing our digital products, you acknowledge and agree to the following:

WORKSHOPS, SEMINARS, COURSES

Withdrawal from the Agreement is not possible in the case of a contract for the use of free time, if the Seller provides this service within a designated period (§ 1837 letter j) of the Civil Code). The contract for the provision of services – educational services is considered a contract for the use of free time if it meets the condition of the Buyer’s use of free time and the provision within a predetermined period.

HYPNOTHERAPY SESSIONS

You have the right to withdraw from the professional services agreement within 14 days of signing the contract without providing any reason, provided you have not attended any sessions (the free consultation is excluded). If you exercise this right with more than 24 hours' notice before the first session, you will receive a full refund. If you withdraw within 14 days but less than 24 hours before the first session, you will be charged for the first session, and the remaining amount will be refunded. To withdraw, you must notify me in writing via email.

Both you as the Buyer and I as the Seller are also entitled to withdraw from the Agreement in cases specified by law or listed in these T&C.

8. CONCLUSION

The Contract is concluded for a fixed term, until the obligations of the Seller and the Buyer arising from the Contract are fulfilled.

Personal data protection is addressed in a separate document.

Please note that I am authorized to unilaterally change these T&C, but the text of the terms and conditions that is in effect at the time of placing the order always applies to the Buyer. This version of the terms and conditions is in text format in a pdf file and as an attachment to the order confirmation email.

These GTC are effective as of June 12nd 2024.